The standard production time is 7 working days; however, this may vary depending on the order size and complexity.

Yes, we offer bulk discounts! The discount varies based on the quantity and complexity of the design. Please reach out to us with your order details, and we'll be glad to assist you.

It will depend on the sizing and detail, but starting price is r120

1. Orders and Payments

- All orders must be paid in full before production begins.

- Payments can be made via EFT (Electronic Funds Transfer).

- Quotes are valid for 1 month.

- NO REFUNDS!

2. Turnaround Time & Delivery

- Standard production time is 7 working days, though this may vary based on order size and complexity.

- Rush orders may be available for an additional fee.

- Delivery and shipping costs are the responsibility of the customer.

- We are not liable for delays caused by couriers or unforeseen circumstances.

3. Customization & Artwork

- Customers must provide high-quality artwork or logos for custom embroidery.

- Any design changes after production has commenced may incur additional charges.

- We reserve the right to refuse any designs that contain offensive or copyrighted content.

4. Returns & Refunds

- Due to the custom nature of embroidery, we do not offer refunds or exchanges unless there is a clear defect on our part.

- Customers must report any defects within 5 days of receiving their order.

- We are not responsible for errors in customer-provided artwork, sizing, or spelling.

5. Customer-Supplied Materials

- We are not responsible for any damage incurred to customer-supplied garments during the embroidery process.

6. Intellectual Property

- By submitting a design, the customer confirms they have the legal right to use it.

- We may showcase completed projects for promotional purposes.

7. Cancellations

- Cancellations are only accepted within 1 day of order payment.

- Custom orders cannot be canceled once production has begun.